All Archives / aussie-isp / 2002-05
<<< Date >>>
Permanent Link
Date: Sun, 12 May 2002 12:14:06 +1000 (EST)
From: Ross Wheeler
To: Howard Lowndes
Cc: Irene Graham, Grant Bayley, 2600-list, aussie-isp, link
Message-Id: <Pine.BSF.4.33.0205121057310.28942-100000@home.albury.net.au>
In-Reply-To: <Pine.LNX.4.33.0205120728300.6407-100000@int.lannet.com.au>
Subject: Re: [Oz-ISP] Re: [2600-AU] IIA protecting your privacy
No followups recorded.


On Sun, 12 May 2002, Howard Lowndes wrote:

> I think a point you are missing here Ross, is that there is no way of
> knowing that any given CLID does, or does not legitimately belong to the
> account owner, short of you requiring a list from the account owner of
> specific CLID that s/he will use.

Agreed. Which is exactly why I don't (a) force or (b) use CallerID as an
authentication scheme.

>  Even then the use of a CLID outside of
> the account holder's defined range could still be one used legitimately by
> the account holder.

Indeed it could.

On the other side of that coin though, I've just done some quick stats.
Over a small sample (about 150,000 calls):
  3.9% did not present callerID. Of the remaining 96.1% of calls:
55.7% called from only one number
22.1% called from two numbers
  9.6% called from three numbers
  3.1% called from MORE than 10 different numbers
       (all I checked were businesses, probably on PABXs and just
        picking a line more or less at random from their group)

>From a different modem pool of mainly home users,
  5.4% did not present callerID. Of the remainder:
91.1% called from only one number
  3.6% called from only two numbers

>From a remote pool from a small rural community, servicing
both home and business users:
  6.7% did not present callerID. Of the remainder:
77.5% called from only one number
  7.5% called from only two numbers

An interesting and unanticipated outcome was the number of different users
calling from the SAME NUMBER. Ie, one computer with multiple accounts on
it. Once it's been identified, it's obvious, but I hadn't expected or even
thought about it. (Example: a flat with two people sharing a phone and an
account each, or a business who breaks down their usage by task/role, or
even someone using their home account while at work).


> I would suggest that you could reasonably argue that, as the caller
> successfully gained access to the account from a CLID that was not a
> notified CLID, you are entitled to assume, since the access was
> successful, that the CLID of the call was associated with the account
> holder.

I don't think that is a valid argument, as has been previously stated:
while the account owner is indeed RESPONSIBLE for the use of the account,
since it was their username/password, it does not automatically follow
that wherever it is used from was their phone or number, or that they have
any right to it. In the case of someone who has STOLEN your customers
password and is using the account fraudulently, its clearly NOT your
customers personal information you would be giving out. (I'm not going to
argue that they would LOVE to know who it was and go beat the sh!t out of
them, but that's a different issue!).


----
email "unsubscribe aussie-isp" to m a j o r d o m o @ a u s s i e . n e t to be removed.

<<< Date >>>
This page was automatically generated, based on a complete record of postings made to the nominated list. Copyright issues, blame or gratitude belongs to the entity that wrote the content.