All Archives / aussie-isp / 2002-10
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Date: Thu, 10 Oct 2002 14:41:17 +1000
From: Craig Sanders
To: Martin Cooney
Cc: aussie-isp
Message-Id: <20021010044117.GC12637@taz.net.au>
In-Reply-To: <AE5415650BE985439A0FA429BA1AAD7704772BB0@bnc.webcentral.com.au>
References: <AE5415650BE985439A0FA429BA1AAD7704772BB0@bnc.webcentral.com.au>
Subject: Re: [Oz-ISP] Forged Headers - Spam from Web Central??
Followups:

<5.1.0.14.0.20021010161341.0261b510@mail.pipenetworks.com>
<001601c2705d$5e3890b0$6401a8c0@milk>


On Thu, Oct 10, 2002 at 01:58:37PM +1000, Martin Cooney wrote:
> The Promotions Manager is fed subscriber details only by the customer
> wishing to utilise and pay for it's functionality. That is to say,
> they start with a completely empty database and populate it
> themselves.  

so, what protection is there in your "Productions Manager" product to
prevent your customers from populating their database with email
addresses belonging to people who did not solicit contact?  (i.e. spam)

what policies do you have for dealing with customers who abuse (either
deliberately or due to ignorance) your Production Manager to spam
people?

in short, what distinguishes your service from a spammer?

i ask because i'm trying to figure out whether your Promotions Manager
is a spam service or whether it is a legitimate service which has had
one unfortunate incident with one insufficiently clueful customer.  

if the former, then your service will end up being blocked by my smtp
servers as soon as i or my users receive any spam from it.

if the latter, then what are you doing to ensure it won't happen again?


> WebCentral does NOT provide email addresses and the
> customer pays per email sent.

that's a good start...but the fact that the sender is paying a fee
doesn't eliminate the cost or the annoyance for the recipient.

craig

--
craig sanders <c a s @ t a z . n e t . a u

Fabricati Diem, PVNC.
-- motto of the Ankh-Morpork City Watch
----
email "unsubscribe aussie-isp" to m a j o r d o m o @ a u s s i e . n e t to be removed.

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