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aussie-isp /
2005-02
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Date: Wed, 16 Feb 2005 15:28:40 +1100
From: Kadmos To: aussie-isp Message-Id: <4212CBF8.9080109@swiftdsl.com.au> In-Reply-To: <Pine.GSO.4.58.0502021010300.10147@lios.apana.org.au> References: <Pine.GSO.4.58.0502021010300.10147@lios.apana.org.au> Subject: Re: [Oz-ISP] telstra ISDN billing over-runs? |
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Craig Ian Dewick wrote: > I cancelled an ISDN home line (at the old APANA Sydney hub which we > disbanded on December 1st) on January 4th, and received a new bill (!) > just last week dated January 19th covering a whole 3 months worth of > advance-payment! > > Telstra's ISDN call centre have just confirmed that the cancellation order > was processed on January 4th (I have their letter confirming this in front > of me), and the new bill is due tomorrow. Telstra advised me to pay the > new bill! Is that normal? I know this is too late for you now, but the advice I have received in the past from the TIO is to pay what *you* think is the correct amount. That way you are at least seen to be paying what is due I guess (TIO covers small business as well as the consumer). HTHINF ---- email "unsubscribe aussie-isp" to m a j o r d o m o @ a u s s i e . n e t to be removed. |
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