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Date: Tue, 28 Mar 2006 20:40:13 +1000
From: Kym Kovan
To: Gul-Dukat
Cc: aussie-isp
Message-Id: <4429128D.2050909@mbcomms.net.au>
In-Reply-To: <1656.202.154.79.6.1143518470.squirrel@yukon.dewsons.com>
References: <1656.202.154.79.6.1143518470.squirrel@yukon.dewsons.com>
Subject: Re: [Oz-ISP] G.703 Issues with Telstra X163
No followups recorded.

Assuming no-one has answered this as it took 4 hours to get here :-)

Gul-Dukat wrote:
> Hi Guys (& Gals),
>  Just wondering if anyone has come across any resolvable issues with G.703
> services from Telstrawholesale.
>  

Been there and done that on this one and it took months to get it
resolved so I am happy to share
it about to save others the same angst :-)

> The scenerio;
>
> Telstra Wholesale X163 (G.703) terminated at the A-End on a Cisco 3640 and
> the B-End a Cisco 2611. Both have VWIC-1MFT-G703 interfaces.
>
> Basically the have heaps of CRC errors and line dropouts. Telstra have
> informally advised us that its a Cisco VWIC issue and a "baluns" of some
> sort is required to resolve.
>  

Almost right, the Telstra output is at quite a high level to handle the
specified max cable length
between the line termination and the input device, the Cisco WIC in this
instance. That high level
is too high for the Cisco WIC if the cable length is too short, it
overloads. In our case the two ends
were in adjacent racks with a cable run of about 3 mtrs when the spec
says 30mtrs. We eventually
got a Telstra tech who was across the problem and dropped a balun in and
all came good.

The fastest fix is to put a cable of 30 mtrs length or more in the path
(CAT5 is fine for this task),
the best fix is to get a proper balun installed to drop the level or an
intermediate is to make up your
own balanced pad and drop that in, 6db or thereabouts....

> Any assistance, suggestions (other than to get rid of the service) are
> welcomed.
>  

HTH. We have found the service to be rock-solid once we got that fix in,
before it was as unreliable as could be.


Kym K

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